Where are you based?
We’re happily based in Jl. Rancaekek No.22, Kabupaten Bandung, Jawa Barat 40394 – Indonesia

What Payment Method?
We Accept Bank Transfer, Credit Card, and PayPal.

What Currency Use?
All prices displayed on our site are in United States dollars (USD), British pound sterling (GBP), and EURO (EUR). You can select currency in the top right corner button.

How does shipping work?
Plaza Tractor partners with global manufacturers and distributors in order to provide you the best prices and the most interesting products.

This means that your order is shipped from global areas such as Indonesia, United State, Australia, Japan, Austria, Belgium, Ecuador, El Salvador, Finland, Germany, Greece, Ireland, Italy, Netherlands, Portugal, Slovakia, and Spain. Because we ship directly from our partners in these countries, your item take 14-21 days free shipping or 6-14 days flate rate to arrive. Please don’t panic if it doesn’t show up immediately, it’s on its way.

We offer international shipping options too – no matter where you are, you can buy from us!

All orders are backed by our no questions-asked 100% Statisfaction Guarantee – if you don’t love your Plaza Tractor items, we’ll send replacements for free (or give you a full refund).

What if I need to return something?
No worries! Contact us right away and we’ll help guide you through the process – we’ll send you a prepaid mailer to send the item back. We stand by our products – that’s why we offer returns for 30 days after you receive your purchase.

How do we contact you with press inquiries?
Send us an email via this form and we’ll get back to you as soon as we can.